Fraud Awareness Overview Sending money to someone you don't know? You could be at risk for consumer fraud.

The Western Union Money Transfer® service is a great way to send money to people you know and trust. If you need to send money to someone you don’t know well, you may be putting yourself at risk for fraud.

Because we care about consumers, Western Union urges you to protect yourself from fraud by considering the following:

  • Never send money to a stranger using a money transfer service.
  • Beware of deals or opportunities that seem too good to be true.
  • Don’t use money transfer services to pay for things like online auction purchases.
  • Never send money to pay for taxes or fees on foreign lottery winnings.
Western Union knows you work hard for your money. That’s why we’re working to help you protect yourself from fraud. If you think you've been a victim of fraud, please contact the Western Union Fraud Hotline at 62-21-3040-5730. 

Are you going abroad?

  • Find out about needed visa at consulate department of your destination country.
  • Check proposed employment or education contract with specialists.
  • Make several copies of your passport, visa and other documents connected to your journey for yourself and your close relatives.
  • Notify your loved ones with as many details of your journey as possible.
  • Only trust your documents to officials (customs officers, police etc.), never leave your passport as deposit or for "registration."
  • Take consulate and embassy contact information with you to destination country.
  • Learn more on organizations, which provide migrant help and advice in your destination country.